Frequently Asked Questions
Q:How long can I use my Eastar portable power station to power my devices?
A: First, you need to check out your device’s operating power (measured by watts). If it is less than the output power of your SRYG300’s AC port, it can be supported by the SRYG300.
For example, the Eastar power station SRYG300 can run AC devices at 110V that require less than 500W.
Then, you can calculate the charging time with the following formula:
Working time = SRYG300’s Watt-Hours * 0.85 / operating power of your device.
Example:
Let’s assume your device’s power consumption is 60W (might be a box fan), and you want to use the SRYG300 to run your device.
500Wh*0.85/60w = Roughly 7 hours of working time
Please note the actual power consumption varies based on many factors.
If you have any questions, please reach out to us via sales@eastarbattery.com. We will get back to you within 24 hours on business days, and we’ll be more than happy to help.
Q:Can I use a third party solar panel to charge my Eastar power station?
A: Eastar power stations can be charged with a third-party brand solar panel. You must match the plug size and input voltage of the Eastar Power Station you are trying to charge.
Note: We can’t, however, recommend other brand products to recharge your Eastar power station. As we can’t guarantee the safety and quality of those products or provide after-sale service for them.If you have any more questions, please reach out to us via sales@eastarbattery.com. We will get back to you within 24 hours on business days, and we’ll be more than happy to help.
Q:How do I store and charge the Eastar Power station if I do not use it for a long time.
A: We recommend keeping the battery power above 20% when using or storing the power station regularly.
A fully charged battery can last for several months. However, please recharge it every 3 months to keep the battery power above 50% if you don’t use it.
If you have any questions, please reach out to us via sales@eastarbattery.com. We will get back to you within 24 hours on business days, and we’ll be more than happy to help.
Q:How do I maintain my Eastar power station?
A: We recommend keeping the battery power above 20% when using or storing the power station regularly.
A fully charged battery can last for several months. However, please recharge it every 3 months to keep the battery power above 50% if you don’t use it.
Please make sure you charge and store your power station within an ambient temperature of 0-40℃ (32-104°F), and charge the unit within an ambient temperature of -10-40℃ (14-104°F).
Q:What is the life expectancy of the Eastar portable power station?
A: All Eastar portable power stations contain lithium batteries. Lithium-ion batteries are typically rated for 500 complete charge cycles and/or 2 – 3 years.
At that point, you will have about 80% of your original battery capacity, and it will gradually reduce from there.
It is recommended to use and recharge the unit at least every 3 months to maximize the lifespan of your power station.
Q:How do I recharge my Eastar power station?
A: There are 3 methods to recharge your Eastar power station:
- Charge by solar panels
- Charge by wall outlet through the AC charger that comes with the product.
Q :Which type of cell is in the Eastar portable power station?
A: Each Eastar power station is made of a premium ternary lithium battery (18650).
We only choose reliable battery suppliers, like LG and BAK ,EVE,CATL cell.
